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Hearing Aid Repair Service

Avoid the cost of buying brand new hearing aids with our hearing aid repairs in Sheffield & Barnsley.


Our comprehensive hearing aid repair service is available in both our Sheffield and Barnsley clinics and allows you to save thousands on the cost of new hearing aids when your current pair is damaged or broken. We cover the majority of popular hearing aids and models. We are authorised agents able to conduct repairs on the manufacturer’s behalf or to send them to the manufacturer if required.


*Please note that we are unable to repair own-brand hearing aids or NHS provided hearing aids. We also won’t be able to repair any hearing aid that is over 4 years old.


We’re authorised agents for the repair and reprogram of the following hearing aid manufacturers:


What’s Included in Our Hearing Aid Repair Service?

Included in our hearing aid repairs in Sheffield & Barnsley is a full repair, replacement of any necessary parts, and a temporary pair of aids to assist you whilst yours are being repaired. Here’s everything that’s included:


  • Full repair back to working order

  • Replacement of any necessary parts

  • If we can’t fix it in-house, we’ll send it to the manufacturer to get repaired

  • A temporary replacement whilst yours are with the manufacturer

  • A follow up check to make sure everything is working properly

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Can Hearing Aids Be Repaired?

Hearing aids can often be easily repaired in-house by our audiologist and, sometimes, they’re even ready to walk away with the same day. If we’re not able to repair them ourselves, we’ll send your hearing aids off to the manufacturer and provide you with a temporary replacement whilst you wait. 


Repairing hearing aids is a much more economical choice when compared to buying a new pair and our clients often find that they get a few more years of life out of them once they’re fixed!

Can My Hearing Aids Be Repaired?

Can Phonak hearing aids be repaired? How to repair Oticon Hearing Aids? We often get asked questions like these as individuals are unsure where to get specific brands fixed. Because we’re an independent hearing aid provider and not tied to any specific manufacturers, we’re in a position where we can offer official hearing aid repair services for a range of brands. 


Here’s a full list of brands that we’re authorised agents for:

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How Much Does It Cost to Repair a Hearing Aid?

Our hearing aid repairs in Sheffield and Barnsley cost £149 per hearing aid and includes the cost of replacement parts, shipping to the manufacturer if necessary, and a temporary hearing aid replacement whilst it’s being repaired.

If your hearing aids are starting to sound different and you’re struggling to hear people talking, we also offer a hearing aid reprogramming service to get them back to the perfect sound! Get in touch for more information.

Why Choose Us?

Our friendly and professional hearing aid repairs in Sheffield & Barnsley are performed by our Lead Audiologist & Clinic Director, Paul Jackson. As a registered member of the Health and Care Professions Council and British Society of Hearing Aid Audiologists, Paul has over 22 years of highly qualified experience with some of the biggest audiology brands in the UK.

As an independent supplier that’s not tied to any specific manufacturer, we’re able to provide the best impartial advice based on the best choice for you and your hearing health. That’s why we’ve earned over 120 five-star reviews on Google across both our Sheffield and Barnsley clinics. Both of which have an overall 5/5 rating!

Paul Jackson, head audiologist and managing director of Hearing Excellence Clinic

Hearing Aid Repairs in Sheffield & Barnsley

If your hearing aid is damaged, look no further than our hearing aid repairs in Sheffield & Barnsley. We’ll make your hearing aid feel like new and save you thousands on buying a new hearing aid!

We’re also able to offer a wide range of audiology services, such as hearing aids, ear wax removal, hearing tests, and hearing protection. Get in touch with a member of our team or book online using the button below.

Hearing Aid Repair Service FAQs

Who Repairs Hearing Aids?

The repair of a hearing aid should only be performed by an agent that’s been authorised by the manufacturer. This ensures that your hearing aids will still be safe to use and allows them to last as long as possible!

Can the Wire on a Hearing Aid Be Replaced?

Absolutely. The wire on a hearing aid is one of the most common points of damage, and generally needs to be replaced every couple of years. We wouldn’t recommend trying to do this yourself as this could easily make the problem worse. Any authorised agent of your manufacturer should be able to complete this task for you in-house.

What Is the Average Lifespan of a Hearing Aid?

While hearing aids can last up to 10 years, their average lifespan is closer to 5 years. However, with the correct maintenance, hearing aid reprogramming, and hearing aid repairs, you can significantly extend the potential lifespan.

How Long Does a Hearing Aid Repair Take?

Most repairs can be completed whilst you are in our clinic, meaning that you can test it out and take it away with you on the same day. However, in some cases the hearing aid will need to be sent back to the manufacturer for repair. These will normally take around 2 weeks to fix.

How Do You Know When Your Hearing Aid Is Going Bad?

It can be difficult to know when your hearing aid might need repairs, here’s our top signs that it could be time to bring it to us:


  • There is visible damage

  • They won't power on

  • There’s limited or no sound

  • Sound is distorted or giving off feedback

Can Phonak Hearing Aids Be Repaired?

Yes! Phonak hearing aids can be repaired by a manufacturer authorised agent. They will be able to fix most issues, or if they can’t fix it in-house, they are able to send it back to the manufacturer for a full repair.

How to Repair Oticon Hearing Aids

Oticon hearing aid repairs should only ever be completed by an authorised agent assigned by the manufacturers and you should never try to fix them yourself. Doing so could easily make the problem worse or ruin your hearing aids for good. Take them to an authorised agent to get them repaired by a professional and keep them in good working order.

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